Return Policy

At cherystz, your satisfaction is our priority. If you're not fully satisfied with your purchase, we have a simple refund policy to ensure you have a positive experience.

Refund Period

You can request a refund within 30 days of receiving your order. After this period, we won't be able to process a refund.

Refund Eligibility

To qualify for a refund, the following conditions must be met:

• The item must be unused, unworn, and in the same condition as when it was delivered.

• The item must be in its original packaging, with all tags intact.

• A receipt or order confirmation is required for all refund requests.

Items Not Eligible for Refund

The following items are not eligible for refunds:

• Gift cards

• Final sale items

• Customized or personalized products

Refund Procedure

Once we receive your return and inspect the item, we'll notify you by email. If approved, your refund will be processed, and the credit will be issued to your original payment method within 10 business days.

Need Assistance?

If you have any questions about our refund policy or need help with a return, please reach out to us at [email protected]. We're happy to assist you and ensure a smooth process.